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Frequently Asked Questions

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What if a resident doesn't complete an inspection?

With RentCheck, it’s much more difficult for things to fall through the cracks. With our automated reminder system, we'll remind the resident 2 weeks before, one week before, every day for three days before an inspection, on the inspection due date, and every day for three days after an inspection date. RentCheck can also notify you as a deadline is approaching – or even overdue.

What is the benefit of RentCheck for property owners?

RentCheck helps property owners increase their oversight of each asset, recover revenue with preventative maintenance initiatives, and improve resident satisfaction by having a uniform inspection application with comprehensive tracking and reporting capabilities. Essentially, we allow anyone with a smartphone to use the RentCheck app to complete an inspection (move-ins, move-outs, annual, periodic, exterior, maintenance, and pre-acquisition) whether it's the team, contractors, or residents.

Why should I move from my pen-and-paper checklist?

Clients who moved from pen and paper to RentCheck say that they can complete more inspections by getting the residents involved and they have improved internal organization which means significant revenue recovery on an annual basis. In fact, clients who use RentCheck as their standard internal process recover around $60 per unit per year in management fees by streamlining and organizing inspections.

How do I make sure residents are capturing what I need and not hiding anything

We have a lot of customers who were hesitant to have their residents do their own inspections because they thought the inspection quality would be poor. But after giving it a try and seeing how our guided process ensured that residents were documenting properties as if your staff was there with them, they quickly embraced utilizing resident-led inspections as part of their process. They are now able to eliminate 80% of the inspections they had to send employees out to perform (saving tons of man-hours), and can have their internal team focus on inspecting the problem units (also using RentCheck) and taking care of maintenance issues. Our customer, Aaron Houser of Rebate Rentals said it best, "RentCheck is an excellent way to set and forget your routine inspections or to begin an inspection process. If you are looking for a solution to improve or leverage your unit inspection process, RentCheck just makes perfect sense.”