Learn what RentCheck is about in this quick video.
01. Common questions
What if a resident doesn't complete an inspection?
With RentCheck, it’s much more difficult for things to fall through the cracks. With our automated reminder system, we'll remind the resident 2 weeks before, one week before, every day for three days before an inspection, on the inspection due date, and every day for three days after an inspection date. RentCheck can also notify you as a deadline is approaching – or even overdue.
Is there a limit on the number of inspections I can do?
Nope! There's no cap on the number of inspections you can create or schedule in RentCheck.
What is the benefit of RentCheck for property owners?
RentCheck helps property owners increase their oversight of each asset, recover revenue with preventative maintenance initiatives, and improve resident satisfaction by having a uniform inspection application with comprehensive tracking and reporting capabilities. Essentially, we allow anyone with a smartphone to use the RentCheck app to complete an inspection (move-ins, move-outs, annual, periodic, exterior, maintenance, and pre-acquisition) whether it's the team, contractors, or residents.
Why should I move from my pen-and-paper checklist?
Clients who moved from pen and paper to RentCheck say that they can complete more inspections by getting the residents involved and they have improved internal organization which means significant revenue recovery on an annual basis. In fact, clients who use RentCheck as their standard internal process recover around $60 per unit per year in management fees by streamlining and organizing inspections.
How do I make sure residents are capturing what I need and not hiding anything?
We have a lot of customers who were hesitant to have their residents do their own inspections because they thought the inspection quality would be poor. But after giving it a try and seeing how our guided process ensured that residents were documenting properties as if your staff was there with them, they quickly embraced utilizing resident-led inspections as part of their process. They are now able to eliminate 80% of the inspections they had to send employees out to perform (saving tons of man-hours), and can have their internal team focus on inspecting the problem units (also using RentCheck) and taking care of maintenance issues. Our customer, Aaron Houser of Rebate Rentals said it best, "RentCheck is an excellent way to set and forget your routine inspections or to begin an inspection process. If you are looking for a solution to improve or leverage your unit inspection process, RentCheck just makes perfect sense.”
Do other Property Managers in my state use RentCheck? Our state laws are unique!
Yes! We have customers in all 50 states, including ones like CA, WA, and MA that have specific laws around security deposits and move-in requirements.We’re a validated third party to help protect both the landlord and the tenant.
02. Integrations
How does RentCheck compare to other property inspection tools like AppFolio or zInspector?
Clients who have used Zinspector, Happy.co, and AppFolio in the past found that RentCheck is much more user-friendly and easier to get residents involved. A key difference is that we can automate the inspection process.
How does RentCheck work with AppFolio?
We have a lot of customers who are also AppFolio users and were utilizing the internal AppFolio inspection module before automating their inspections with RentCheck. The three main reasons that they switched their inspection process to RentCheck are 1) Getting residents involved in the inspection process, AppFolio doesn't allow this and 2) The user experience with RentCheck is much easier, from the inspection to the ability to provide inspection reports and 3) RentCheck automates the process with scheduled inspections and reminders so you never fall behind. These customers are now able to eliminate 80% of the inspections they had to send employees out to perform (saving tons of man-hours) and can have their internal team focus on inspecting the problem units (also using RentCheck) and taking care of maintenance issues. Our customer, Aaron Houser of Rebate Rentals said it best, "RentCheck is an excellent way to set and forget your routine inspections or to begin an inspection process. If you are looking for a solution to improve or leverage your unit inspection process, RentCheck just makes perfect sense.”
03. Getting started with RentCheck
Will someone help me get started?
Absolutely! We're here to help. Training and onboarding is included with paid plans and live support is always available if you have questions.
How long does it take to get rolling?
We handle this for you for free. Simply export your properties from your current system (AppFolio, RentManager, Etc.) as a CSV or Excel and include full property address (include unit if multi-family) & bedrooms/bathrooms. Send the file to hello@getrentcheck.com and they will be uploaded to your account within 24 hours.
How do I get all of my properties uploaded?
RentCheck is designed to be intuitive and easy to use. We'll upload all your properties to your account, so customers are typically up in running in a day or two.
How do inspection invites and reminders work?
Then, based on the due date you enter and until the inspection is completed, we send email reminders until the inspection is completed. You can read more about reminders here. Also please note that if you’d like for these reminders to come from your company (rather than an individual) the easiest thing to do is update your name from the account settings page. Here you can click Edit to change your name to your company name and this change will be reflected in email reminders so that residents know inspection requests are coming from your company.RentCheck sends an initial email to the resident letting them know that you’ve requested that they complete an inspection on the RentCheck mobile app. with details of how to accept the invite and complete the inspection.
How do I send out a property inspection?
Review and edit the property to ensure you have the correct rooms/areas included.Select to add an inspection and choose the type of inspection, move-in/out, periodic, annual, or turn.
Next, select the due date you want the inspection completed by, and then enter in the email of the person you want to perform the inspection.
Once you’ve set up an inspection and requested that a resident complete it, we take care of all of the reminders to help ensure it gets done.
