THE PLAYBOOK
Your first resident-led inspections, in 3 steps. Free to start.
Start with the homes most likely to have a problem. Every home gets the same inspection and the same report.
1
TODAY
Pick your homes
2
THIS WEEK
Send a periodic inspection
3
NEXT WEEK
Review and fix what they find
✓ All 3 steps fit inside your 14-day free trial
1
TODAY
Pick your homes
Start with one market, about 50–100 homes, beginning with the ones most likely to be hiding something:
✓ Not seen in 9+ months✓ No work orders this year
PROOF IT WORKS
1 in 3
Home Health Checks at Progress Residential flagged maintenance
Progress Residential sent resident-led Home Health Checks to homes their outside inspectors couldn't get into. 30,056 homes are now documented.
2
THIS WEEK
Send a periodic inspection
Use the standard periodic template. Residents get a text and an email, and reminders do the chasing.
PROOF IT WORKS
74%
median completion at customers with 1,500–7,000 units
90%+
once the inspection is written into the lease
4.8★
from 19K resident ratings
"I like this a lot better than the guy that was coming in to inspect!"
A RentCheck resident
3
NEXT WEEK
Review and fix what they find
Approve each report or send it back for changes. Flag maintenance issues and send them straight to your PMS as work orders.
123 Oak St · Apt 2BApproved
48 Elm AveLeak under sink → work order
Work orders go straight to
and moreThe bonus: when a resident moves out, you'll already have a signed record to compare against.
PROOF IT WORKS
1 in 4
inspections become a work order
96%
completed on time at Madison Property Management (3,000 units)
"We needed a system that we could consistently rely on."
Brooks Baskin, CEO, 2B Living
GROWING PAST 5,000 UNITS · BAY AREA
"We needed a system that we could consistently rely on."
Brooks Baskin, CEO. 2B Living manages 5,100 single-family, multifamily and commercial units. Bi-annual inspections on top of move-ins and move-outs had outgrown pen and paper, and inspections were getting missed. Residents now do them, synced with AppFolio, without adding headcount.
Read the story →
TEAMS LIKE YOURS
Operators at your scale, and their residents, agree.
Madison PM
MADISON PROPERTY MANAGEMENT · MADISON, WI · 3,000 UNITS
96%
completed on time
300+
inspections a month
RentCheck customer results
★★★★★
WHAT RESIDENTS SAY
4.8
App Store · 14K ratings
4.8
Google Play · 5.1K ratings
"It was great not to have to schedule an inspection. Easy to use but super detailed!"
A RentCheck resident
INVITATION HOMES · HOME HEALTH CHECK PILOT
85%
of residents downloaded the app
1 in 5
needed maintenance right away
Leaks, water damage, safety issues and broken appliances, found without sending a single employee. Residents rated it 4.1 out of 5.
Invitation Homes pilot results
